Senior Admissions Officer

London, Greater london, United Kingdom

Full Time

Admissions

Experienced

Job title: Senior Admissions Officer
Report to: Admissions Manager
Contract type: Full-time
Hours: 40 hours/week
Start date: ASAP
Salary: Competitive pay rate
Location: London (Hybrid Working, minimum 3 days per week in the office)

Context

About Regent College London

Regent College London is a higher education provider committed to widening participation and transforming lives through accessible, career-focused education. Working in partnership with UK universities and awarding organisations, the College delivers programmes across a range of disciplines from foundation level through to postgraduate study. With a diverse student community and multiple campus locations, the College is focused on delivering an outstanding student experience while maintaining high standards of academic quality, compliance and student support.

Admissions Department

The Admissions Department is responsible for managing the student journey from initial application through to enrolment, The department plays a critical role in ensuring that applicants are assessed fairly, consistently and in accordance with institutional, regulatory and partner university requirements, while providing an efficient and supportive experience for prospective students.
The department oversees admissions assessment, qualification evaluation, applicant interviews, compliance checks, admissions decision-making, and enrolment operations. It works closely with academic schools, recruitment, student finance, registry, quality and compliance teams, partner universities and external stakeholders to support student recruitment, regulatory compliance and institutional objectives.
As a key function within the College, the department contributes to maintaining high standards of applicant assessment, data accuracy, student record integrity and compliance with regulatory and partner requirements, while continuously seeking opportunities to enhance processes, systems and the overall student experience.

Role

As Regent College London continues to grow and strengthen its position within the higher education sector, the College is investing in its admissions capability to ensure it remains aligned with regulatory expectations, sector best practice and institutional ambitions.
The Senior Admissions Officer will play a key role in supporting the continued development of admissions operations, compliance, quality assurance and applicant assessment practices across the College. Bringing significant expertise in UK higher education admissions, the postholder will provide specialist knowledge and guidance on UK and international qualifications, admissions compliance, UKVI requirements and sector best practice across Levels 3 to 7, including foundation, undergraduate and postgraduate provision.
Working collaboratively with academic and professional services teams, the postholder will contribute to the enhancement of admissions systems, processes, policies and quality assurance frameworks. They will support complex admissions activity, including non-standard entry applications, Recognition of Prior Learning (RPL), Return to Study (RTS) cases, appeals and other admissions review processes.
The role will also contribute to strategic institutional priorities, including regulatory audits, quality reviews, Office for Students (OfS) requirements, UKVI compliance activities and wider organisational development initiatives. Through sharing sector knowledge, introducing best practice and supporting continuous improvement, the Senior Admissions Officer will help ensure that admissions operations remain robust, compliant, efficient and aligned with the College's future ambitions.

Main duties and responsibilities

Admissions Operations and Quality Assurance

Ensure admissions decisions, reviews and sign-off processes are completed accurately and within agreed service standards.
Support the delivery of admissions operations across Levels 3 to 7, covering foundation, undergraduate and postgraduate provision.
Monitor application processing to ensure compliance with institutional policies, regulatory requirements and partner university agreements.
Maintain high standards of accuracy, record keeping and data integrity across admissions and enrolment systems.
Support face-to-face enrolment activities and registration events, ensuring accurate student records and documentation.

Regulatory Compliance and Sector Knowledge

Act as a subject matter expert on UK higher education admissions, including qualifications frameworks, UK and overseas qualifications, and admissions best practice.
Maintain up-to-date knowledge of relevant regulatory requirements, including UKVI compliance, consumer protection obligations, Office for Students (OfS) expectations and sector developments.
Support preparations for audits, reviews and inspections, including internal audits, partner university reviews, regulatory reviews and due diligence exercises.
Contribute to the development of admissions processes that support institutional readiness for regulatory scrutiny, degree awarding powers applications and organisational growth.

Admissions Assessment and Panels

Manage and support admissions review processes and panels, including:
- Non-standard entry applications
- Recognition of Prior Learning (RPL)
- Return to Study (RTS) applications
- Academic appeals and admissions-related reviews
Provide recommendations and guidance to senior academic staff on complex admissions cases.
Conduct student interviews and provide guidance to colleagues involved in admissions assessments.

Stakeholder Management

Build effective working relationships with academic schools, registry, student finance, recruitment, compliance and senior leadership teams.
Provide professional advice and guidance to internal stakeholders on admissions requirements, qualification assessment and applicant suitability.
Liaise with partner universities, awarding bodies and external agencies where required.

Systems, Process Improvement and Institutional Development

Support the implementation of new systems, technologies and process improvements across admissions and enrolment functions.
Identify opportunities to enhance efficiency, applicant experience, compliance and operational effectiveness.
Share sector knowledge and external best practice to support continuous improvement.
Contribute to policy development and periodic reviews of admissions-related procedures, regulations and guidance.
Support strategic projects relating to institutional development, including new campus or college initiatives, regulatory submissions and governance requirements.

Principal Accountabilities

Provide accurate information and guidance relating to College programmes, policies, procedures and student services as required.
Attend and actively contribute to team meetings, training activities, quality assurance reviews, audits and continuous improvement initiatives.
Maintain confidentiality and handle information in accordance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act and College policies.
Participate in staff development activities, mandatory training and the College's performance review and development processes.
Promote and support the College's commitment to equality, diversity and inclusion, treating all students, applicants and colleagues with fairness and respect.
Comply with all College policies and procedures, including those relating to health and safety, safeguarding, information security and regulatory compliance.
Work collaboratively with colleagues across the College and contribute positively to the achievement of departmental and institutional objectives.
Undertake any other duties commensurate with the grade and nature of the post as may reasonably be required.

Person Specification

Knowledge, Skills and Abilities Candidates/Post holders will be expected to demonstrate the following:	Essential (E) / Desirable (D)
Significant experience working within UK higher education admissions and enrolment	E
Experience of assessing UK and international qualifications for admission to Levels 3-7 programmes, including foundation, undergraduate and postgraduate provision	E
Knowledge and understanding of UK higher education admissions regulations, policies and sector best practice	E
Knowledge and understanding of UKVI requirements and compliance considerations relating to student admissions	E
Knowledge of current trends, challenges and developments within the UK higher education admissions sector	E
Experience managing complex admissions cases, including non-standard entry applications, Recognition of Prior Learning (RPL), Return to Study (RTS) applications and admissions appeals	D
Experience supporting quality assurance activities, audits, regulatory reviews or compliance monitoring	E
Ability to interpret and apply admissions regulations, policies and procedures consistently and accurately	E
Ability to work independently and exercise professional judgement when making recommendations and decisions	E
Excellent written and verbal communication skills with the ability to engage effectively with applicants, academic staff and senior stakeholders	E
Strong organisational skills with the ability to manage multiple priorities and meet deadlines	E
High level of attention to detail and accuracy	E
Strong IT skills with competency in Microsoft Office and experience of admissions, student record or CRM systems	E
Ability to build effective working relationships with internal and external stakeholders	E
Proven ability to handle sensitive information with professionalism, discretion and integrity	E
Cultural awareness with a positive approach to equality, diversity and inclusion	E
Experience of reviewing, developing or implementing admissions policies, procedures or guidance	D
Experience of admissions systems implementation, process improvement or change projects	D
Experience assessing overseas qualifications and advising colleagues on qualification equivalencies	D
Experience producing management information, analysing admissions data and preparing reports	D
Experience providing guidance, training or mentoring to colleagues	D
Knowledge of document verification processes and qualification verification services	D
Experience working within an Office for Students (OfS) regulated environment	D
Experience supporting institutional audits, partner university reviews or regulatory inspections	D
Understanding of consumer protection requirements within higher education	D
Understanding of Degree Awarding Powers (DAP) requirements and higher education quality assurance expectations	D
Demonstrated commitment to continuous professional development and keeping up to date with sector developments and best practice	D

Compliance Statement

Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.

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Senior Admissions Officer

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